Last Updated: September 2, 2025
Introduction
Welcome to BestPick ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website (bestpick.online).
By using our service, you agree to the collection and use of information in accordance with this policy.
1. What Information Do We Collect?
A. Photos You Upload
When you use our service, you upload photos for AI analysis. These photos are temporarily stored on our secure servers for the duration of your session. We do not require you to create an account to use the service, and we do not store your photos long-term unless you have explicitly created an account and saved them.
B. Automatically Collected Information
When you use our website, we automatically collect certain information about your device and how you interact with the site. This may include:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.
We use Google Analytics to better understand how users interact with our site. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our service. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other personally identifiable information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
2. How Do We Use Your Information?
We use the information we collect for the following purposes:
- To Provide and Maintain Our Service: Your photos are used to run our AI analysis and show you the results.
- To Improve Our Service: We analyze aggregated, anonymous usage data to understand what features are popular and how we can improve the user experience. We do not use your personal photos to train our AI models.
- For Security and Fraud Prevention: We use log data to monitor for suspicious activity and protect our service from abuse.
3. Will Your Information Be Shared With Anyone?
We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Your photos are stored with our trusted cloud provider, Cloudinary, which acts as a data processor on our behalf. They are subject to strict data protection and confidentiality obligations.
4. Your Privacy Rights (GDPR & CCPA)
You have certain rights regarding your personal information. Depending on your location, these may include the right to:
- Access Your Data: You can request a copy of the information we hold about you.
- Correct Your Data: You can ask us to correct any inaccurate information.
- Delete Your Data (Right to be Forgotten): You have the right to request the deletion of your data. You can exercise this right directly by sending us a request at support@bestpick.online.
To exercise any of these rights, please contact us at support@bestpick.online.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. All traffic is encrypted using SSL/TLS, and your photos are stored in an encrypted format in our secure cloud storage.
6. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
7. Contact Us
If you have questions or comments about this policy, you may email us at support@bestpick.online.
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