Last Updated: September 2, 2025
Introduction
Welcome to BestPick ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website (bestpick.online).
By using our service, you agree to the collection and use of information in accordance with this policy.
1. What Information Do We Collect?
A. Photos You Upload
When you use our service, you upload photos for AI analysis. Here is exactly how we handle them:
- Temporary Processing: Your photos are sent to our secure servers for the sole purpose of AI analysis.
- Cloud Storage: To provide you with the service and display your results, your uploaded photos are stored in our secure, private Cloudinary account.
- Data Deletion: We believe you should have full control over your data. You can delete your photos and analysis results at any time using the "Delete My Data & Photos" button on the results page.
B. Technical and Usage Data
We automatically collect certain information when you visit and use our website. This information does not reveal your specific identity (like your name or contact information) but may include:
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect.
- Location Data: We collect approximate location data, such as your country and city, derived from your IP address. We use this for aggregated analytics to understand where our users are from and to monitor for security purposes.
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We use Google Analytics to help us understand how our users use the site. This data is aggregated and anonymized. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
2. How Do We Use Your Information?
We use the information we collect for the following purposes:
- To Provide and Maintain Our Service: Your photos are used to run our AI analysis and show you the results.
- To Improve Our Service: We analyze aggregated, anonymous usage data to understand what features are popular and how we can improve the user experience. We do not use your personal photos to train our AI models.
- For Security and Fraud Prevention: We use log data to monitor for suspicious activity and protect our service from abuse.
3. Will Your Information Be Shared With Anyone?
We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Your photos are stored with our trusted cloud provider, Cloudinary, which acts as a data processor on our behalf. They are subject to strict data protection and confidentiality obligations.
4. Your Privacy Rights (GDPR & CCPA)
You have certain rights regarding your personal information. Depending on your location, these may include the right to:
- Access Your Data: You can request a copy of the information we hold about you.
- Correct Your Data: You can ask us to correct any inaccurate information.
- Delete Your Data (Right to be Forgotten): You have the right to request the deletion of your data. You can exercise this right directly by sending us a request at support@bestpick.online.
To exercise any of these rights, please contact us at support@bestpick.online.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. All traffic is encrypted using SSL/TLS, and your photos are stored in an encrypted format in our secure cloud storage.
6. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
7. Contact Us
If you have questions or comments about this policy, you may email us at support@bestpick.online.
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